Thank you for shopping with us! We strive to deliver the best quality products with complete transparency. Please review our return and cancellation guidelines below: 🌱 Plants Category (Live Plants) Due to the perishable nature of live plants: Cancellations are not allowed once the order is placed and processed. Returns are not accepted for any plant-related products. However, if you receive a damaged or incorrect plant, please: Contact us within 24 hours of delivery. Share clear images or videos as proof. Our team will assess and provide a suitable resolution, which may include a replacement or partial refund at our discretion. 📦 Other Categories (Fertilizers, Pots, Pet Products, Accessories, etc.) We offer a hassle-free return and refund policy for all other eligible items: Return Window: Within 7 days of delivery. Items must be unused, in their original packaging, and in resalable condition. Refunds will be processed to the original payment method within 5-7 business days after product inspection.